How Would You Compare Lean Six Sigma And ISO 9001 In Quality Systems?
How Would You Compare Lean Six Sigma And ISO 9001 In Quality Systems? Any Advice To New Learners Who Already Have ISO 9001 Knowledge? I cannot claim to be an ISO 9001 expert, but I can give you the bird’s…
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
It’s probably the same guidelines used to form a team. Five people is good, maybe seven. If you go much higher then you get what I would call, “passengers.” These people are there for the “ride” but they don’t contribute…
I work in a place where people have given up on changing things, and it starts with the managers. How can I convince managers that all people can benefit from the change process? One effective technique I’ve seen is to…
The short answer is: Get more stakeholders to buy into the idea that listening to the Voice of the Customer is the right thing to do, and is the most important. If anything, it should be slightly above VOB (Voice…