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A high level process map is typically 5-10 boxes, and describes the process as you might for a CEO. A traditional SIPOC can be thought of as a “one box” process map in which we identify was goes into and comes out of the process, along with the providers (suppliers), and recipients (customers). GoLeanSixSigma.com extends the SIPOC to include about 5 boxes, so it is even at a higher level than the high level map. See the Bahama Bistro sample storyboard for an example.

Bill Eureka

Bill Eureka is a Senior Consultant at GoLeanSixSigma.com and has over 40 years of success helping leading organizations achieve their continuous improvement goals. He’s an experienced trainer, mentor and coach with the ability to relate to all levels within an organization. Bill is also a Professor in the School of Business at Davenport University.