What chart would I use to show volume of patients scheduled per user?

Without knowing the process, it sounds as if you want to compare the users. A Box Plot is a good option which would require you to create a column of data for each user. Perhaps you’d be collecting the volume by day (each row is a day)? Another option would be to total the volume…

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Elisabeth Swan

Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.