What chart would I use to show volume of patients scheduled per user?
Without knowing the process, it sounds as if you want to compare the users. A Box Plot is a good option which would require you to create a column of data for each user. Perhaps you’d be collecting the volume…
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
I recommend blocking out an hour for the group to meet, brainstorm categories, populate the Fishbone, conduct Multi-Voting and then create an action plan to collect data or observe the process. That should give you a enough time.
There are two main ways to identify groups or departments who want to implement Lean. In keeping with the Lean philosophy, let’s call them “Push” and “Pull”! Push: Often, an organization or division will decide to proceed with Lean due…
Training Your Team?
Partner with us and get the Expert Support You Need to Succeed.