Join us each month as we bring you guided tours of the tools and concepts you’re most interested in. Our experts tackle the topics that you, our learner community, have requested. We break each topic down into manageable, informative sessions with helpful examples. Join us live and put your questions to our presenters or register and download later when you’ve got time. And don’t forget to tell us what you’d like to see on the next Webinar!
For some, the Process Map is the number one process improvement tool available. And if that's true, the Swimlane Map does it one better. Adding lanes kicks the analysis and discovery up a notch. It's great for highlighting who-does-what and uncovering hand-offs that result in dropped balls. It also goes…
PDCA, which stands for Plan, Do, Check, Act/Adjust, has provided a structure for process improvement for decades. Originally created by Dr. W. Edwards Deming, PDCA is an easy-to-follow method that works in any industry and on any process. Tune in to our 1-hour introductory webinar to get a primer on…
DMAIC, which stands for Define, Measure, Analyze, Improve and Control, has provided a structure for process improvement for almost four decades. It's an easy-to-follow five-step method that works in any industry and on any process. Tune in to this 1-hour Introductory webinar to get a primer on this how this…
Are your Lean Six Sigma training efforts stale? Does your training approach need a facelift? Are you interested in changing your training approach to ensure students have better recall and retention of the material? Do you want to increase your rate of real world application and get better process improvement…
What’s a Green Belt project? What’s a really good Green Belt project? Are you trying to figure out if you’ve set yourself up for success? This introductory webinar is specifically designed for those Green Belts who would appreciate some extra guidance. Webinar Recording: How to Achieve Green Belt Certification With…
Most of us are clear on what our project is about, how to measure success and who is on the team. But we're not always clear on why we're doing it. "We're going to decrease defects!" sounds great, but why should anyone care? "We're removing waste!" - again, what's in…
The A3 is for more than just documenting your project. They also serve as a coaching tool for leaders. A3s help leaders see their team's problem-solving muscle at work. As employees become better problem-solvers, the problem-solving maturity manifests in A3s. Webinar Level Leadership Agenda In this 1-hour Leadership webinar, we'll explore: What the A3 is…
People want to hear your story! But even those of us who can tell a good story often stumble when it comes to telling the story of our own work. Storyboards help others learn from you - they help leadership appreciate their problem-solving bench strength. This 1-hour introductory webinar will…
Mitch Ditkoff, author of Storytelling at Work: How Moments of Truth on the Job Reveal the Real Business of Life, helps organizations and their people use storytelling to connect to the mission behind their work. Storytelling is a great way to connect with stakeholders and build momentum for change. This…
A SIPOC is a very simple tool. It's easy to build, easy to understand but not always used optimally. Watch this 1-hour intermediate webinar on this "must-use" tool to be sure that you are leveraging it to its fullest capacity by understanding all the ways that it can help you,…