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Webinar: Process Walk Orientation For Participants

Webinar: Process Walk Orientation for Participants

Are you going to be conducting, facilitating, or participating in a Process Walk? Join us for this 1-hour introductory webinar to learn and understand what will happen during a Process Walk as well as set expectations, establish ground rules, and understand the what and how of Process Walks. Webinar Recording: Process…

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Webinar: How To Use A Fishbone Diagram

Webinar: How to Use a Fishbone Diagram

The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? In this 1-hour introductory webinar we'll walk through some classic ways to build a…

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