Join us each month as we bring you guided tours of the tools and concepts you’re most interested in. Our experts tackle the topics that you, our learner community, have requested. We break each topic down into manageable, informative sessions with helpful examples. Join us live and put your questions to our presenters or register and download later when you’ve got time. And don’t forget to tell us what you’d like to see on the next Webinar!
King County Wastewater Treatment Division successfully improves the Capital Design process. Watch this 30 minute success story webinar featuring Roger Browne, an Engineering Supervisor. Roger talks about the successful project and how a team from Wastewater Treatment Division helped reduce lead time on this Capital Design Review Process. Watch Success…
Famed business author Peter Drucker said, "Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes." And since Lean Six Sigma is about getting results, the role of the leader in successful process improvement is key. Without the proper support, teams struggle or…
Find out how Abigail Calderon and Jennifer Storm from LA County streamlined IT tickets by eliminating unnecessary signatures and process steps by checking out our latest success story. Government Agencies are using Lean Six Sigma to improve processes. The outcome? Better service to internal and external customers. Watch Success Story View…
Are you going to be conducting, facilitating, or participating in a Process Walk? Join us for this 1-hour introductory webinar to learn and understand what will happen during a Process Walk as well as set expectations, establish ground rules, and understand the what and how of Process Walks. Webinar Recording: Process…
King County successfully creates internal partnerships to streamline procurement processes between agencies. Watch this 30 minute success story featuring Kara Cuzzetto, a Continuous Improvement Manager. She talks about a successful project and how Wastewater Treatment Division and the Financial Business Operations Division helped to reduce lead time in Procurement efforts. Watch Success…
The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? In this 1-hour introductory webinar we'll walk through some classic ways to build a…
Find out how Meghan Taylor creatively streamlined the hiring process for Election Operations Support. Watch this 30 minute success story to see how the LA County Registrar Recorder/ County Clerk is implementing process improvement. Watch Success Story View Slides Success Story Transcript Tracy: OK. Hello and welcome to another Project Presentation Webinar…
The first live presentation of this webinar was so popular that we did an encore presentation! Watch our 1-hour introductory webinar below and you’ll learn how to begin applying Lean right away. You’ll learn what Lean is, why Lean is good for business and how some of the basic Lean concepts can improve…
King County's Wastewater Treatment Division paves the way for process improvement with a two-pronged approach: Changing Culture and Kaizen Improvements. Watch this 30 minute success story to learn how Sandy and Bill are helping to reduce lead time in their Capital Streamlining efforts. Watch Success Story View Slides Success Story Transcript Tracy:…
Join us for this free 1-hour advanced webinar where we answer the question, "Why do we need hypothesis tests in process improvement?" and then stay with us as we walk you through a real, live hypothesis test direct from the Bahama Bistro! Webinar Recording: How to Set Up and Run Hypothesis…