Don’t let its intimidating reputation deceive you: Lean Six Sigma’s principles are based on common sense and discipline. Here, you can learn about the everyday successes of organizations that use Lean Six Sigma.
Think it's impossible to make a significant change in government? Well, it's not easy, but GoLeanSixSigma.com Black Belt Pamela Kuehling made a real difference from the inside. She overturned countless "honest wrong beliefs" with facts and data by modeling the Lean Six Sigma approach in her work and won over…
GoLeanSixSigma.com learners deliver results! Here are 5 awesome Lean Six Sigma projects that they've completed. The City of San Antonio Improves Pothole Repair Problem by 480% With Jessica Shirley-Saenz LA County Reduces Payment Processing Errors by 88% With Alex Ogunji King County Reduces Lead Time by 54% With Eunjoo Greenhouse…
Cassaundra Rouse is the Chief of Administration for the Illinois Tollway. She has been a Board Member of the Institute of Internal Auditors (IIA) and has served on the Education Committee as well as the Government Advisory Committee to the IIA Board. Kent James is the Executive Director and COO…
Ana Schoenecker has worked for the King County Treasury for 14 years. She is the current Real Property Administrator for the Property Tax Office and she is a Lean Six Sigma Green Belt. Laura Wilson has worked for King County for almost 12 years and in Treasury for 6 years.…
Find out how Abigail Calderon and Jennifer Storm from LA County streamlined IT tickets by eliminating unnecessary signatures and process steps by checking out our latest success story. Government Agencies are using Lean Six Sigma to improve processes. The outcome? Better service to internal and external customers. Abigail Calderon is…
King County successfully creates internal partnerships to streamline procurement processes between agencies. Watch this 30 minute success story featuring Kara Cuzzetto, a Continuous Improvement Manager. She talks about a successful project and how Wastewater Treatment Division and the Financial Business Operations Division helped to reduce lead time in Procurement efforts. The…
Find out how Meghan Taylor creatively streamlined the hiring process for Election Operations Support. Watch this 30 minute success story to see how the LA County Registrar Recorder/ County Clerk is implementing process improvement. Meghan Taylor is a Senior Clerk at LA County’s Election Operations Center (EOC), and the primary focus…
Tyson (Peter)’s Black Belt Project focused on reducing underwriting package defects. By using a Fishbone Diagram the team was able to test out their suspected root causes, which ultimately led them to the “ah-ha” moment of neither being statistically significant! What do you do when all of your root causes…
King County Retirement & Benefit Services is paving the way for process improvement in Government. Watch this 30 minute success story to learn how Kimberly Fleming is identifying and eliminating waste in a process to deliver more value – faster! The Challenge Kimberly’s team was tasked with creating value stream maps…
Alex Ogunji is a Master Black Belt and Lean Six Sigma Program Coordinator at the LA County Registrar Recorder County Clerk. Their office trains individuals all over the county in Lean Six Sigma methods and tools to reduce errors and save on costs. The Challenge While reviewing complaints, Alex discovered…