Welcome to the Just-In-Time Cafe Podcast – GoLeanSixSigma.com’s official podcast! Every month, join our hosts and experts, Tracy O’Rourke and Elisabeth Swan, as they chat with you over coffee and share the latest Lean Six Sigma news, application tips, interviews with thought leaders and success stories from professionals like you!
Got cable? Use Comcast? Tune in to hear VP of Customer Experience Assurance Dana Wilson reveal how to get not just the voice, but the look of the customer! In this month's poll we find out what our listeners value most in a coach. In the News we've got a…
Grab your favorite thermos for a commute with Tracy and Elisabeth - there is much to discuss! Check out Today's Special to hear Hollie Jensen describe the Lean Fellowship program for the State of Washington - a first-class mentoring program for Leaders. Today's Appetizer, Zoom, is an app that can host hundreds…
This week we discover the benefits of adding agony to the hiring process. Get the back story from Elisabeth's interview with Gary Peterson, VP of Operations for the Shingo Prize-winning O.C. Tanner Company. We'll cover the surprising results of this month's poll about continuous improvement coaching. In the News we…
This week Elisabeth interviews Richard Sheridan, a man who reimagined the way people could design and develop software. If you have not heard of his company, Menlo Innovations, you do not want to miss this interview! For our In The News segment we'll tell you you some of the highlights…
In this episode, Tracy finds out how Renaissance man Kevin Limbach of TaylorMade Golf helped "infect the organization with great problem solvers." For Survey Says, we'll find out the results of our poll addressing the biggest challenge to completing online training and certification. In the News we'll tell you all…
We have a great line up for this episode of the Just-In-Time Cafe Podcast! For Today's Special we've got Tracy's interview with Danielle Hinz, the Chief Procurement Officer for King County, Washington. She's leaving government for Amazon, but rest assured, she'll keep using Lean Six Sigma to help government! For…
This episode is jam-packed with goodies! For Today's Special, Tracy interviews Jim Benson, the coauthor of Personal Kanban. For the Appetizer we'll review a free time tracking app called Toggl. For Lean Six Sigma In The News, we'll find out how the Army uses Lean Six Sigma to stay "mission…
In this episode we interview Leslie Henckler of TriNet who shares a technique called "Customer Journey Mapping." Karyn Ross, co-author of The Toyota Way to Excellence, counts Leslie as her mentor, and we found out why. For an appetizer we'll review an app that's a personal productivity juggernaut - it…
Find out why the Chicago Bulls Director of Sports Performance brought a Fishbone Diagram into the NBA and what happened next! Join the launch of our new poll about how to solve common Lean Six Sigma challenges. Check out Lean Six Sigma Industry News where we'll highlight a new publication…
In this episode we interview Angela Cook and find out what's happening on the ground and virtually with Lean Six Sigma at UC San Diego. We'll release our latest poll results and find out what problem-solvers need from leaders. In the News we'll cover fun facts and stats about the…