Welcome to the Just-In-Time Cafe Podcast – GoLeanSixSigma.com’s official podcast! Every month, join our hosts and experts, Tracy O’Rourke and Elisabeth Swan, as they chat with you over coffee and share the latest Lean Six Sigma news, application tips, interviews with thought leaders and success stories from professionals like you!
For those of you in the U.S., have you had it with turkey, stuffing and cranberry sauce? Even those of you who didn't just experience a food coma, you'll appreciate the all-new menu here at the cafe. Today's Special is a rare treat. Tracy interviewed organizational scholar Edgar Schein and…
For Today's Special Tracy interviews Alicia Saake of Feeding San Diego - a great organization applying process improvement to help people in need. Next we'll discuss the results of our latest poll and get some insight about how organizations view problems. For our In The News segment we'll find out…
We've got a great menu brimming with brain food! In Today's Special, it's Tracy's interview with Jeff Konstanzer and Carlos Vallejo of Costco. For this episode's Appetizer we'll cover an app that lets you know if anyone is paying attention to your emails. In The News, we find out how…
In this awesome episode, Elisabeth interviews Kelly Hardee Wheeler, the trombone-playing Lean Six Sigma Black Belt who's helping to make Army hospitals safer, better and more accessible. In this month's poll we find out how long it takes Green Belts to complete a process improvement project and we launch a…
Today's Special highlights our southern friends Tracey and Ernie Richardson — The couple who started their work life at the first Toyota Plant in North America and wrote a book about it. Today's Appetizer is the opposite of an app — It is a massive, integrated process collaboration platform for…
This month at the cafe we got a visit from the wonderful Aisha Ahmad of MemorialCare who discusses her efforts to keep desperately needed nurses on staff by developing mentoring programs. In this month's Poll, we find out exactly how long it takes people to complete Black Belt Projects. For…
No one sent you a Zingerman's Cheesecake? We've got the next best thing - an interview with Tom Root, the Managing Partner for Zingerman's Mail Order and Chief Operating Officer for the larger community of Zingerman's Businesses. Listen to the lessons he learned that paved the way to a phenomenal…
Got cable? Use Comcast? Tune in to hear VP of Customer Experience Assurance Dana Wilson reveal how to get not just the voice, but the look of the customer! In this month's poll we find out what our listeners value most in a coach. In the News we've got a…
Grab your favorite thermos for a commute with Tracy and Elisabeth - there is much to discuss! Check out Today's Special to hear Hollie Jensen describe the Lean Fellowship program for the State of Washington - a first-class mentoring program for Leaders. Today's Appetizer, Zoom, is an app that can host hundreds…
This week we discover the benefits of adding agony to the hiring process. Get the back story from Elisabeth's interview with Gary Peterson, VP of Operations for the Shingo Prize-winning O.C. Tanner Company. We'll cover the surprising results of this month's poll about continuous improvement coaching. In the News we…