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Webinars: Success Stories

Lean Six Sigma Success Story: LOCATION Florida INDUSTRY Healthcare FUNCTION Patient Care IMPROVEMENT 350% Lean Six Sigma Process Improvement Results: Reducing Grant Submission Cycle Time by an Entire Week Cape Cod Child Development is a trailblazer in applying Lean Six Sigma to the nonprofit world. Learn how Amanda Booth improved
Lean Six Sigma Success Story: Organization Technology Solutions INDUSTRY Customer Service FUNCTION Call Center IMPROVEMENT 30% Boost PROJECT SUMMARY For the typical call center, transfer rates are everything.That’s because high rates are a sure sign that callers are being shifted to multiple agents and their issues are taking too long

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