Lean Six Sigma Glossary

Process Partners are entities, agencies or departments that work together to provide a product or service to a customer. They can be organizations that are

summary Summary Template What is a Green Belt Tollgate Checklist? The Green Belt Tollgate Checklists outline the deliverables for each Phase of DMAIC. Each Phase

Parallel Processing indicates that two separate activities are taking place at the same time. This is a common improvement technique used to reduce the overall

A change management tool called Stop-Start-Continue is an easy way to identify behaviors/actions that should stop or start, and behaviors/actions that organizations are already doing

summary Summary Template What are Process Voices? Process Voices captures the four distinct “voices” for any given process. The Voice of the Business reflects the

summary Summary Template What is a Spaghetti Map? The Spaghetti Map allows users to document the setup of any work area with the goal of

summary Summary Template What is an Action Plan? An Action Plan is a simple way of tracking the “who,” “what” and “when” of tasks and

summary Summary Template What is a Status Report? The Status Report template allows a team to update leadership, stakeholders and/or other team members on the

summary Summary Lean Six Sigma Rollout Calendar This Lean Six Sigma Training & Certification Calendar is a customizable rollout schedule for Green Belts, Black Belts

A countermeasure is any action taken to offset or neutralize another action. Countermeasures differ from solutions because they suggest precise, tactical ongoing trial and error

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