A Champion is someone in a leadership position who helps a Green Belt or a Black Belt secure resources and overcome departmental barriers in pursuit of project goals. This person has "skin in the game," cares about the process being improved, and regularly meets with and supports team leads. For a…
The PMO in any organization is the leadership team dedicated to monitoring key process performance metrics in order to develop a process improvement strategy. This group selects and assigns projects based on the health of core processes along with the needs of customers which ensures that the organization focuses its…
The Project Management Office in any organization is the leadership team dedicated to monitoring key process performance metrics in order to develop a process improvement strategy. This group selects and assigns projects based on the health of core processes along with the needs of customers which ensures that the organization…
A Run Chart is a time series plot that displays shifts and trends in data over time. This kind of chart can display continuous or discrete data and generally appears with a median or average line. Run Chart Template For a better understanding of Run Charts (aka Time Series Plots) and…
A Time Series Plot is a graph that displays data in sequence over time. This kind of chart can display continuous or discrete data and generally appears with a median or average line. For a better understanding of Time Series Plots (aka Run Charts) and an overview of Lean Six Sigma,…
A Task Board is a visual management tool that can help identify if action items have been completed by turning task board cards from red to green. For a better understanding of Task Boards and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training,…
A daily meeting that is approximately 15 minutes long with direct reports. For a better understanding of Huddle Meetings and an overview of Lean Six Sigma, check out our Lean Training.
The 14 Steps to Quality Improvement are quality guru Philip Crosby's recipe for long-term process improvement. His opinion was that these steps were the responsibility of management but involved the people who did the work. These steps provided guidelines as well as a method for communicating his Four Absolutes. The…
The Four Absolutes of Quality were developed by quality guru Philip Crosby as a way to promote the idea increased quality did not mean increased cost. Quality and cost were not in competition which he expanded on in his best-seller, "Quality Is Free." The Four Absolutes: Quality is defined as…
Zero Quality Control is a method, popularized by the quality guru Shigeo Shingo, that proposes removing the need for inspection by eliminating the possibility of human error. Mr. Shingo was a proponent of Poka Yoke or Mistake Proofing processes which is a key component to removing the need for inspection.…