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Lean Six Sigma Glossary

Internal Failure refers to any defects in a process that are identified and eliminated before being delivered to the customer. For a better understanding of

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Institutionalization is the set of changes to an organization that make any process improvement permanent. These changes not only include procedural ones, but cultural (employee

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Input Measures are measures that describe an Input; they are generally related to the quality or quantity of the Input as dictated by the Supplier.

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An Input is a resource (product, service, data, labor, etc.) that is added to a Process by a Supplier. Inputs are the second step of

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The Improve Phase is the fourth phase of the DMAIC process and focuses on identifying opportunities for improvement based on the discoveries uncovered in the

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A Hypothesis Statement is an educated guess about the suspected cause (or causes) of defects in a process. For a better understanding of Hypothesis Statements and

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summary Summary Template What are Histograms? Histograms, also known as Frequency Plots, are a are visual displays of how much variation exists in a process.

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