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Lean Six Sigma Q&A - GoLeanSixSigma.com

Should A3 contain business case?

Often A3s can contain a “background” area and many people do put elements of a business case in that part of the A3. Learn how you can use this time-tested tool to help see the thinking behind the problem-solving by registering for our A3 Training & Certification Single Module today!
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Lean Six Sigma Q&A - GoLeanSixSigma.com

Is A3 similar to project charter?

A DMAIC project charter outlines the initial elements of a project including a problem and goal statement, scope, a business case, timeline and team members. The charter serves as a tool to get clear on the initial problem and agreement on what the project will be with stakeholders. An A3 is different because it helps…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

Can you be effective as the only Black Belt in your company?

Great question! And, as you might expect, it depends. One key factor is whether or not you have leadership support. If they support your efforts to become trained in continuous improvement, that’s a great start. The next question is, how big of a company is it? If you are a tiny cog in a big…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

Does a specific training need to be completed in order for one to title oneself as a Lean Six Sigma Champion?

Great question! The role of the Champion is key since it’s generally a person in leadership who is supporting a project. In order to better understand the role, you may want to view the Webinar: How Leaders Successfully Support Lean Six Sigma Projects. This goes into more detail around the kinds of things a Champion (and…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

Do you have any tips for getting management on board with process mapping, doing process walks, etc.?

Management above me seems to be on board and excited when I talk about process mapping, doing process walks, leaning down processes and streamlining work. However, when it actually comes to supporting the implementation of those changes, it’s suddenly not a priority anymore or something they want to do (now that it affects them). Do…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

How can I effectively deal with people who complain about processes, but do not provide their feedback when the opportunity arises?

How can I effectively deal with people who complain about processes, but do not provide their feedback when the opportunity arises? How can I get these folks to become more involved in changing the process? One method we use is sticky notes. If people are afraid to have their name attached to an idea (or…
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