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It sounds as if people are not fulfilling their roles. My assumption is that part of being a team member is showing up for meetings. Do you have the option of replacing them on the team? If they’re not showing up for meetings, my guess is that they’re not doing any project work. If you…
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Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.