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Traditionally, process improvement is applied to existing processes. However, this tool can be very beneficial in developing new processes.

A SIPOC can be a great way to get agreement on what the high level process will be. From there, the teams can break down the high level steps into more detailed “To-Be” maps.

Tracy O'Rourke

Tracy is a Managing Partner at She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.