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“Assure” is a difficult word to answer, but let’s take it in pieces. First, Lean is a great place for companies to start their improvement efforts. It focuses on improving the efficiency of business processes by identifying and eliminating waste. But efficiency of process is not sufficient to “assure the sustainability of their products and quality.” It…
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Craig Tickel

Craig is a Senior Consultant at and a Master Black Belt with over 25 years of success working with companies like Procter & Gamble, Johnson & Johnson, General Electric, Starwood Hotels & Resorts and Stepan Company. He’s an expert at helping people learn and apply Lean Six Sigma to achieve their goals.