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Can Lean Six Sigma be applied in the software industry? What are the wastes? There’s waste in every industry, including the software industry. Depending on the department the waste would take different forms. Defects could either be bugs in the actual software, not developing the features requested by the customer, or shipping the wrong products…
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Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.
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