How can I implement a continuous improvement culture into an organization which has over 75% long standing stakeholders that have resistance to change?

That can be very challenging and difficult to pull off for even a seasoned process improvement expert. I’m going to give you some broad advice first. I would suggest reading the book, “Switch” by the Chip and Dan Heath Brothers.…
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Tracy O'Rourke - GoLeanSixSigma.com

Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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Lean Six Sigma Q&A - GoLeanSixSigma.com

What Does SIPOC Stand For?

SIPOC stands for Supplier, Input, Process, Output, and Customer. A SIPOC is a high-level map of a process that is ordered from start to finish. To see an example of a SIPOC in action at the Bahama Bistro and download a…
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