This could be customization for one application, permit, item or thing. Do you ever have to process something different than the rest as a one-off? There might be a plethora of non-standard inventory in administrative processes!

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.