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There is no one right answer, and no organization is a cookie cutter. It is definitely a good question and an important consideration when launching a continuous improvement organization. In our Lean Training program, we have dedicated an entire segment of the training to Building a Lean Culture. This would be a good place to…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.