What can be done when the management preaches Lean but they don’t follow any of the principals?
This is a tough situation and a lot of it depends on your comfort level for bringing these issues up. If done well, leaders sometimes fall in line and start to be more supportive. If not done well, you become…
Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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