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This is a tough situation and a lot of it depends on your comfort level for bringing these issues up. If done well, leaders sometimes fall in line and start to be more supportive. If not done well, you become the negative employee that they want to avoid. I tend to have these crucial conversations with leaders by scheduling a program review. We discuss pluses and minuses, and strengths and weaknesses about the program. Sometimes, they are the ones that bring the issue to light! Then, they decide what to do about it.

Tracy O'Rourke

Tracy is a Managing Partner at She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.