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Interesting question. Mind mapping is a way of visualizing ideas and branches of thought that arise from a question or topic. I don’t see why you couldn’t use Mind Mapping to explore root causes. That seems like a worthwhile experiment. If you try it, let us know what you think!

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.