How can you avoid the GOTCHA for process/procedures related to EHS that don't have much room for flexibility?

I don’t know what you mean by EHS, but in general if you are referring to a system, systems don’t necessarily make people feel like GOTCHA. It’s what people DO with that information and how managers react to that information…

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Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.