Reducing Costs Using Data Visualization in the Hospitality Industry
Businesses collect lots of data but don’t always translate that data into useful information about critical business processes. Data that companies collect can readily be incorporated into charts and graphs that provide this information. Here are a couple of examples. Using a Histogram A hospitality company experienced an unwelcome earnings…
How to Apply 5S: Work Station
5S is a fundamental pillar of a Lean deployment. The 5S exercise captures core principles of the Lean philosophy that facilitate the extension and development of a lasting lean implementation. Think of it as the foundation upon which a house is built upon. While some think of it as a…
Using a SIPOC to Leverage Control and Influence
We spend countless time in meetings discussing roles, responsibilities and accountabilities. Yet, I find managers and associates still have misunderstandings about what they’ve been asked to do and what it is they are responsible for. A tool I use when implementing Lean Six Sigma that leaders, managers and associates have…
Lean Six Sigma and the Cost of Poor Quality
As we near the 100th anniversary of the sinking of the Titanic, it is important for us to remain ever vigilant of the icebergs in our midst. In working with a large government agency who is facing severe budget pressures, I discovered that one of their biggest challenges in dealing…
1500% ROI: A Financial Services Company’s Initial Success Using Lean Six Sigma
A challenging business climate had led a mid-size Financial Services organization to think about pursuing Lean Six Sigma as a way to improve their internal efficiencies and to build a stronger tie to their customer requirements. As it has been for many of us, when I say a challenging business…
Lean Six Sigma Boosts Leadership and Culture in Healthcare
Among the industries in turmoil in today’s economy, Healthcare has the potential to achieve the some of the greatest levels of improvement. While improvement can be obtained in various ways, when an organization’s leaders are involved, the chances of an improvement effort's success and impact is exponentially higher. Lean Six…
Lean Six Sigma: Improving the Health Care Industry
Lean Six Sigma in Healthcare centers the primary focus on the patients. It aims to deliver the maximum value to patients along with reducing costs by continuously improving processes – a win-win situation for both healthcare organizations and those the most important to them, their patients and families. What Is…
Visual Management Helps Reduce Penalties From Delayed Health Insurance Claims
Have you worked on projects that only produced temporary benefits? Locking in improvements and even continuing to ratchet up the performance of your processes can be challenging; many would say the most challenging piece of continuous improvement. It is also this work that begins to move the culture forward. A…