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Grand Daddy Of Quality - Noriaki Kano -

Grand-Daddy of Quality: Dr. Noriaki Kano

Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still uses the Kano Model? Would that be a delighter for Dr. Kano? Inquiring minds want to know! This November marks Noriaki Kano’s 78th birthday (we’re…

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Introducing Our *New* Go-Getter Membership! -

Introducing Our *New* Go-Getter Membership!

Are you a life-long learner? Have you been looking for a way to advance your problem-solving skills on a budget? We’ve got you covered! We started a Go-Getter Membership for people like you. And, if you join the party now, you’ll get a “pennies-a-day” deal for over $700 in products.…

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Wonder Women Of Quality: Irene Longoria -

Wonder Women of Quality: Irene Longoria

They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! Join us each month as we highlight another unsung hero of…

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