Lean Six Sigma Yellow Belt MBAs Reduce Costs & Waste
I recently wrote a blog article for GoLeanSixSigma.com on the merits of having both an MBA and a Lean Six Sigma Yellow Belt certification. That blog, published in April 2020, was written from the perspective of my teaching Business Process Improvement to MBA students at Hamline University School of Business.…
Webinar: Remote Learning – How to Brainstorm Lean Six Sigma Improvement Ideas
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Remote Learning: How to Run Kaizen Events AKA Rapid Improvement Events
Lessons Learned While Sheltering in Place If nothing else, COVID-19 has given us stories we can use about how rapid change can bring about improvements. For our continuous process improvement team, we all had tough choices to make when we started working remotely. Two days after I started working from…
Project Example: Lean Six Sigma Project Increases Production by 58% and Lowers Energy Costs by $263K for British Aerospace Supplier
Project Summary The Challenge: Production was unable to keep up with customer demand The Discovery: Lots of waste and a lack of standardization The Improvements: Reduced wasted transportation, created parallel processes and standardized the processes The Results: 58% increase in production capacity and a $263K reduction in annual energy cost…
Grand-Daddy of Quality: Vilfredo Pareto
What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided his 80/20 rule and Dr. Ishikawa created the Pareto Chart and included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo…
Grand-Daddy of Quality: Kaoru Ishikawa
Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…
Pandemic Problem Solving: Start With the Process, Not the Technology
What happens now? Zoom calls are a permanent fixture, but what else? Organizations have had to figure out how to manage processes virtually, and people are developing ways to work from home permanently. How does Continuous Improvement incorporate technology in the wake of the pandemic? What should change? What shouldn’t? …
Survey Says: How Do Organizations Approach Process Improvement and Problem Solving?
Green Belts: Group Brainstorming Is a Waste of Time
We tell Green Belts to use group brainstorming to come up with solutions, but the research says it doesn’t work—the data proves they would come up with better ideas without it. That’s baffling since brainstorming promotes creativity, taps the wisdom of groups and it has a cool icon—the light bulb.…
Project Example: How UC San Diego Saved 1,000 Hours a Year in the Employee Onboarding Process, Featuring Kristin Kielich
Project Summary The Challenge: The employee onboarding process took as long as 20 to 104 days The Discovery: The hiring process generated 13,248 emails which took 662 hours The Improvements: The shortened the form, created a guide and standardized emails The Results: Saved over 1,000 hours of work—or the…
Webinar: How to Facilitate Successful Virtual Kaizen Events
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Grand-Daddy of Quality: Philip Crosby
Who said “Quality is free, but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line? Philip Crosby! He said it was less expensive to do it right the first time…