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Ah, Amtrak. Being near the problematic Northeast Corridor, I feel your pain! This is a real and constant problem. When this happens I see successful team leads reaching out to Champions and Sponsors. They make sure that everyone knows the…
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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.