What is the best way to get stakeholders and/or business owners to buy into Process Walks?
The best way to get business owners on board is for participants to claim that Process Walks are effective. Show them that it works! Then, they’ll want more to happen. The hardest one is the first one!
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.