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Good question! It’s all about setting expectations. I would start by putting the “Solution Parking Lot” right on the wall and asking the team to assist you in identifying what should go into it. Ask them watch for the key…
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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.