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I’m looking for something that doesn’t get in the way of getting stuff done and that is simple. What best practices have you seen and used that keep the action items for A3’s tracked? Nice question. I do find that the idea or tool that is accepted and used is the best! Some teams just…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.