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I’m looking for something that doesn’t get in the way of getting stuff done and that is simple. What best practices have you seen and used that keep the action items for A3’s tracked?

Nice question. I do find that the idea or tool that is accepted and used is the best! Some teams just list action items on their huddle boards making those actions visible for everyone, and a nice reminder for the team. Some choose electronic. I like Trello.com. It’s an electronic Kanban Board that is easy to use, and it’s free. They also have an phone app. Involve those that will be using it, and get some agreement.

Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.