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The best approach is the one that convinces them to do it! So, that means you have some work ahead of you! Find the best business case for your organization, and what speaks to your stakeholders! Is it saving money? Being more efficient? Satisfying customers more? Increasing profitability? Develop problem-solvers? Or a combination? All of these are reasons to implement a program, but you need to figure out the mix that works best for your stakeholders.

Tracy O'Rourke

Tracy is a Managing Partner at She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.