How do you begin a Lean journey in a manufacturing company, and how to start a Lean implementation in a new manufacturing company?
First and foremost, identify how a Lean program ties into the strategic objectives of an organization. Building capability does cost money and take time, so you want to make sure you’re aligned with company goals or it will be difficult…
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
Fishbones are general tools and are used the same way across industries and processes. All the steps in the How to Use a Fishbone Diagram Webinar apply equally to call center processes as they would to any other process.
This is getting a bit technical, but here goes. The Confidence level is typically 1 minus the selected alpha (risk) level. Since the typical level of alpha is .05 (5% risk), the confidence level is typically 95%. Most people when…
Training Your Team?
Partner with us and get the Expert Support You Need to Succeed.