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Heather Pierzchala

Heather Pierzchala is a Lean Sensei at Hartford Healthcare in Connecticut. She has over 7 years’ experience supporting Lean in a variety of settings including manufacturing, business services and healthcare. She has a Master’s degree in Technology Management with a concentration in Lean Management, a Bachelor’s degree in Management Information Systems, and an Associate’s Degree in Radiologic Technology. Her goal is to help leaders identify ways they can make Lean valuable for their business and attain results, all while maintaining a customer/patient focus and creating a culture that embodies respect for people.