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Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
Gallery Walk

Gallery Walk

Gallery Walks are a formal showcase for successful Lean Six Sigma Projects. Improvement teams create storyboards, posters, charts and graphs to demonstrate process gains to a larger audience. These events educate leadership and the broader organization while building momentum and reinforcing the problem-solving culture. For a better understanding of Solution…

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Solution Parking Lot

Solution Parking Lot

Solution Parking Lots are lists of improvement ideas collected throughout the life of a project. They provide a good way to honor and encourage the good ideas of team members and stakeholders before the root causes have been established. Although many will become obsolete, the list provides valuable input for…

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Shigeo Shingo: Grand-Daddy Of Quality

Shigeo Shingo: Grand-Daddy of Quality

What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Dr. Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 109th birthday,…

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Genichi Taguchi: Grand-Daddy Of Quality

Genichi Taguchi: Grand-Daddy of Quality

Did Taguchi design Kimonos? He could have, if he’d spent his life working in the family Kimono business (and I’m sure they would have been stunning), but lucky for us, this quality rebel devoted a lifetime to the idea that customers deserved better. This year would have marked Genichi Taguchi’s…

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Mikel Harry: Grand-Daddy Of Quality

Mikel Harry: Grand-Daddy of Quality

If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. We lost Dr. Harry earlier this year but this month would have marked his 66th birthday. Dr. Harry worked with pioneer Bill Smith at Motorola to refine the Six Sigma method and spread…

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