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Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
Plus/Delta

Plus/Delta

Plus/Delta is a method of gathering immediate feedback from participants of a meeting, workshop or other event. Participants are asked to list the “Plusses” or what went well as well as the “Deltas” or suggestions they have for what to change for the next iteration. This is generally captured in…

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