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Carol Knight-Wallace

For more than 25 years, Carol Knight-Wallace has been helping organizations in the public and private sectors achieve excellence through Lean Six Sigma application, project management, strategic planning, and facilitation. Her experience includes Fortune 100 financial services companies, healthcare, manufacturing, government, non-profit, and higher education.
Lean Six Sigma Q&A -

Do you have any specific examples on the application of Lean Six Sigma to the HR function?

The advantage of Lean Six Sigma is its application to all industries and processes. HR functions are no exception. We have seen it applied to processes as broad as reducing the overall hiring cycle time at a Fortune 100 company to something tighter in scope like ensuring new employees arrive at orientation with the proper…
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