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Anne Cesarone

Anne Cesarone manages the Project Management team for Call One, Inc. in Chicago, IL. She has her PMP certification, along with her Lean Six Sigma Green Belt, and has applied these methodologies successfully throughout her 25 year career in Telecommunications and Unified Communications.

Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Project Storyboard: Reducing Router Configuration Time by 55%

Streamlining technology in our lives is a good thing! Find out how GoLeanSixSigma.com Green Belt Anne Cesarone’s project decreased router configuration time by 16 minutes, a 55% improvement! – Tracy O'Rourke, GoLeanSixSigma.com Managing Partner & Executive Advisor Executive Summary Business Case Customers are complaining that router installations require multiple trips…

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