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This can be really hard to do after the fact because not only were these people disrespected to a degree, or blown off, if you will. The Lone Wolf has lost trust and you have to get that back. So, starting with trust is probably the first step. How do you do that? With an…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.