There are a lot of great examples out there of 5S in every realm. There seems to be a treasure trove here.
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
Is there any guideline to know what tool to use (Fishbone, Pareto, CTQ, etc) during the measurement phase to focus in a specific area or are the more tools you use the better?
Good question. There’s actually a great companion piece to the Green Belt Training called the DMAIC Field Guide – this lists challenges, best practices, deliverables and suggested templates/tools for each Phase.
After completing a Fishbone Diagram and a hypothesis, what if I discover it was not the correct one?
After completing a Fishbone Diagram and a hypothesis, what if I discover it was not the correct one? Would I build off of the old diagram or start over with a new Fishbone Diagram? Interesting question. I would probably start…