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Doing a gap analysis is to me, really about problem and goal statements, where the A3 is working through root causes to the problem and countermeasures. Learn how you can use this time-tested tool to help see the thinking behind the problem-solving by registering for our A3 Training & Certification Single Module today!
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Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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