Perfection is the concept of reflecting the iterative and continuous nature of process improvement. Process participants…
Value Adding Activities are any activities that add value to the customer and meet the three criteria for a Value Adding Activity.
The three criteria for a Value Adding Activity are:
- The step transforms the item toward completion
- The step is done right the first time (not a rework step)
- The customer cares (or would pay) for the step to be done