GLSS-Logo_White

Dennis Adsit

This author has written 2 articles

I recently read an intriguing treatise of personal and organizational philosophy called Principles by Ray Dalio, the investment guru and founder of Bridgewater Associates. It

...

If you’re not tracking statistical differences among your call center agents, I’d argue that you are missing out on a huge opportunity to drive astonishing

...

No post found.

Dennis Adsit

Dennis Adsit

Dennis has been helping individuals and organizations reach higher levels of performance for over 25 years. His experience as an HR Director, an operations executive, a coach and consultant alongside his Ph.D in Industrial Psychology brings a depth of experience to Call Center operations, Process Excellence, Organizational Development and change leadership.

START FREE TRAINING

Accredited by PMI. Over 15k glowing reviews.